NOURISH ETIQUETTE

 

OUR FEES

Gasp, it’s true! Our fees may not the cheapest in town, and in fact, they may be a teensy weensy bit more.  This is because we are committed to providing you with a high quality, chemical-free experience and we always have your health in mind.  We are medically owned and keep our promise to ensure the strictest sterilization practices. Because of this, our supplies cost us more than the “normal” nail salon.   We also give you free stuff with most services…

BOOKING AN APPOINTMENT

• We’re kind of like a hotel…you make reservations and we hold them specifically for you.  Therefore, if you are booking your first appointment with us, we will ask you to provide a credit card number to hold your appointment.  Those without a credit card will be invited to take a chance at dropping in as a walk-in guest or to pre-pay your service at least 24 hours prior to your appointment.

• We recommend that you arrive about 10 minutes early for your appointment to allow time to pick your polish and get comfortable

APPOINTMENT REMINDERS

If we have your email on file, we will send you an email reminder, or a text reminder with your cell number on file! Nourish is not responsible should you forget your appointment or mix up the time.

CANCELLATION POLICY

Please keep in mind that “No-shows” or last minute cancellations or reschedules leave our estheticians with empty appointment times and we may have had to turn away other guests that could have enjoyed that time slot. Guests who do not provide 24 hours’ notice for cancellations or rescheduling will be billed 100% of the service price you scheduled, plus a gratuity of 15% to accommodate our estheticians.

LATE ARRIVALS

If you are running late, please give us a call. We will do our best to accommodate late arrivals, however our appointments are booked in specific increments of time.  If we are able to accommodate you, your service will be customized to fit your remaining appointment time (full service fee will apply).

GRATUITIES

15% to 20% is customary but of course this is left to your discretion for individual appointments. For appointments made for 3 or more people or for Private Parties/Events an 18% gratuity will be added automatically.

NOURISH GUARANTEE

We absolutely care about your satisfaction. If your polish chips within 3 days, we’ll fix it for free!